Insurance

Billing

&

Rates

With the shortage in providers who take insurance, we are happy to continue taking most insurance plans.

We accept the following insurances for New Hampshire:

  • Blue Cross: HMO, PPO, POS, Indemnity

  • Cigna

  • Tricare

  • Point 32 Health (Optum, Harvard Pilgrim, United Behavioral Health, United Health Care)

  • Tufts

  • Aetna

We accept the following insurances for Massachusetts:

  • Blue Cross: HMO, PPO, POS, Indemnity

  • Cigna

  • Tricare

  • Point 32 Health (Optum, Harvard Pilgrim, United Behavioral Health, United Health Care)

  • Tufts

  • Aetna

  • Mass General Brigham

  • Allways Health Partners

Florida:

Private Pay, see rates below

https://flhealthsource.gov/telehealth/

Private Pay Rates

1 hour Intake $400 No show fee $200

60 min session $400 No show fee $200

30 min session $200 No show fee $100

Insurance Codes: For our patients who utilize insurance, your session will be billed for both evaluation & management of your diagnosis. Our nurse practitioner is trained to education, evaluate and prescribe medication, order and interpret labs, as well as offer brief and/or specialized therapeutic interventions including education. The session is billed for all time seen face to face with you as well as all the time spent outside of the appointment on the day of your service. This can include, collaborating with your care team, ordering your medication and labs, interpreting orders, documenting your visit, following up with you/your family/care team and other medically appropriate services.

We may use any of the following codes dependent on the actual amount of time and medical complexity for your appointment (also known as your date of service). For follow up sessions, we use two codes which you will see on your EOB. If you would prefer to pay privately, please see the above private pay rates.

Commonly used codes: 90792, 99203, 99204, 99205, 99212, 99213, 99214, 99215, 90833, 90836, 90838.

Services

Talk therapy

Online only, this is designated for individuals to process and explore their thoughts. Utilizes mindfulness, eclectic and holistic therapy in addition to medication as needed. Typically, meetings are weekly or bi-weekly.

60 mins or 30 min

Psychiatric session

Online only, this time will be spent evaluating your physical and mental health to provide medication to alleviate mental health symptoms. Routine labs and vitals may be ordered. This will usually include brief psychotherapy.

30 min

Consultation

Online only, this session will help identify and clarify your psychiatric treatment needs with your current providers, with the goal of aiding your current treatment team such as primary care with a second opinion with your diagnosis, interventions and medication management plan.

60 min for new patients

60 or 30 min for established patients

Additional Billing Details:

Please note: We do not accept Medicare or Medicaid. We also do not accept secondary health insurance plans. We are not EAP (Employee Assistance Program) provider participants.

If you need a superbill to give your insurance our billing department is happy to supply you with one. You may message billing in your patient portal.

Payment: Deductible, copay or payment are required at time of service.  Invoices are sent monthly and should be kept up-to-date. Patients are required to sign and update the credit card authorization form.

SURPRISE BILLING AND BALANCE BILLING PROTECTIONS

At The Healing Space, we understand that healthcare billing can be confusing. Please be aware every provider you see, including mental health providers (therapists and nurse practitioners) must provide an estimate of services rendered.

What do the terms Balance Billing and Surprise Billing mean?

Surprise Billing occurs when a patient receives a larger-than-expected medical bill due to their health care provider being out-of-network. It typically occurs in the following scenarios:

  • Emergency care situations, when patients may not be able to choose health care providers who are covered by their insurance.

  • An out-of-network provider renders service to a patient at an in-network hospital.

Balance Billing happens when an out-of-network provider holds a patient responsible for the difference between their gross charge and the insurer’s allowed amount.

It’s important to understand your rights and protections against surprise medical bills.  Below are some links for more information:

Your Rights and Protections Against Your Rights and Protections Against Surprise Medical Bills

Massachusetts Notice to Patients

CMS No Surprises Act Information