Welcome to your appointment! Please read the below information:
To join the online waiting room please click the button below and type your name and full address of where you are located in NH, MA or FL (FL is private pay only).
You must be inside a physical building in a private setting for your appointment. We are not able to see you in a public location, a car moving or a mobile or an outside setting. If we see that you are not in a private setting, we will have to end your appointment.
If you have technical issues, please call the office as soon as possible so we can assist you.
To avoid missing your appointment, DO NOT close or leave the browser once logging in as you will not be able to hear Mandi once leaving the waiting room browser. Please be mindful once she logs in, she can see and hear you.
If you were having any technical issues, please call the office. Do not use the chat feature in the telehealth platform as we do not check this while we are with other patients. We also may not be able to see your chat if you are having technical issues with logging in and keeping a connection.
Please sign in 5-10 minutes before your appointment. We have a 10- minute grace period for all appointments. After 10 minutes, we can offer you another available time, if available, for the same amount of time you booked during the same week to avoid a no-show fee. Out of a courtesy to all our patients, we do charge a no-show fee and ask you to reschedule two business days before your appointment.
To Login: 1. Click “Mandi’s Telehealth Link” below. 2. You will see a welcome message, click continue. 3. type in your name, allow mic and camera and then click “Join Session.” You are not logged in until you click “Join Session.” Once you click this button Mandi can see you in the waiting room. We are able to see if you're having technical issues in the telehealth platform and a timestamp of when you login. Please keep your phone on and a backup device nearby in case we call to assist you with attending your appointment.